At SPBM, we foster a rewarding environment where employees thrive, offering competitive compensation, NSSF benefits, and full support in every professional aspect. Our commitment to growth includes rich learning opportunities and career advancement, along with team-building activities that strengthen our collaborative culture.

SPBM is the ideal place for those eager to make an impact and reach their goals.

JOB OPPORTUNITIES

Client Relation Officer

Title:                                      Client Relation Officer 

Report to:                          Assistant Client Relation Manager

Commitment:               8:00 am -12:00 pm, 13:00 pm to 17:00pm, Monday to Saturday

 

Job Summary:  Client Relation Officer is responsible for candidate to full fill the title as Client Relation Officer with good in English and communication skill.

 

Duties and Responsibilities: 

  • Handling tenant complaint
  • Handling all access card requests
  • Keep tracking and recording internal document
  • Document Translation from Khmer/ English
  • Manage communication with clients (internal and external)
  • Support management with emergency response
  • Handling tenant move-in process
  • Handle unit handover to tenant/owner
  • Arrange announcements and communicate to the tenant
  • Handling penalty for any tenant who breaks internal Rules
  • Keep track and update tenant data in the Master List file
  • Request Forms (Event, Access Card, bring in, Fit out, Work Permit, Advertisement, Parking, Other Services)
  • Manage company outlook and ensure efficient response
  • Work with HOD to ensure tenant satisfaction with their complaint
  • Handle tenant work order requests and communicate with the relevant department
  • Support FO receptionist to welcome new tenant

How to Apply

Interested candidates can submit your CV and cover letter to recruitment@spbm.com.kh or drop your CV and cover letter at our office located at 2ndfloor of Diamond Twin Tower, Diamond Island, Phnom Penh, Cambodia (Tel: 086 255 568).